https://helpforum.sky.com/t5/Sky-Store/Cannot-access-my-purchased-movies/m-p/4248003#M19746 <P>Have they been there previously, have you tried a box reboot ?</P> <P>&nbsp;</P> <P>If this doesn't work then&nbsp;I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Tue, 07 Mar 2023 09:55:22 GMT caesarome 2023-03-07T09:55:22Z https://helpforum.sky.com/t5/Sky-Store/Cannot-access-my-purchased-movies/m-p/4247995#M19745 <P>Hi. Cannot see my purchases under Recordings/Purchases. Tried to send to my sky box logging into skystore but doesn't work. Not a new box. Any ideas?&nbsp;</P> Tue, 07 Mar 2023 09:47:22 GMT https://helpforum.sky.com/t5/Sky-Store/Cannot-access-my-purchased-movies/m-p/4247995#M19745 Cals1973 2023-03-07T09:47:22Z https://helpforum.sky.com/t5/Sky-Store/Cannot-access-my-purchased-movies/m-p/4248003#M19746 <P>Have they been there previously, have you tried a box reboot ?</P> <P>&nbsp;</P> <P>If this doesn't work then&nbsp;I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Tue, 07 Mar 2023 09:55:22 GMT https://helpforum.sky.com/t5/Sky-Store/Cannot-access-my-purchased-movies/m-p/4248003#M19746 caesarome 2023-03-07T09:55:22Z