https://helpforum.sky.com/t5/Sky-Store/VIP-FREE-MOVIE/m-p/4246708#M19730 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3733419">@SarahU</a>&nbsp;</P><P>&nbsp;</P><P>What Sky playform do you have ?</P><P>&nbsp;</P><P>if for example - &nbsp;Sky Q - your movie should show in Recordings / purchases part of the Q menu &nbsp;(not in Skystore)&nbsp;</P> Sun, 05 Mar 2023 18:42:31 GMT mike+simmonds 2023-03-05T18:42:31Z https://helpforum.sky.com/t5/Sky-Store/VIP-FREE-MOVIE/m-p/4246696#M19729 <P>Ordered Mathilda via free movie VIP.&nbsp;</P><P>Not showing despite email confirming it has been sent.&nbsp;</P><P>Thank you&nbsp;</P> Sun, 05 Mar 2023 18:23:47 GMT https://helpforum.sky.com/t5/Sky-Store/VIP-FREE-MOVIE/m-p/4246696#M19729 SarahU 2023-03-05T18:23:47Z https://helpforum.sky.com/t5/Sky-Store/VIP-FREE-MOVIE/m-p/4246708#M19730 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3733419">@SarahU</a>&nbsp;</P><P>&nbsp;</P><P>What Sky playform do you have ?</P><P>&nbsp;</P><P>if for example - &nbsp;Sky Q - your movie should show in Recordings / purchases part of the Q menu &nbsp;(not in Skystore)&nbsp;</P> Sun, 05 Mar 2023 18:42:31 GMT https://helpforum.sky.com/t5/Sky-Store/VIP-FREE-MOVIE/m-p/4246708#M19730 mike+simmonds 2023-03-05T18:42:31Z