https://helpforum.sky.com/t5/Sky-Store/Matilda-on-sky-q-box/m-p/4225134#M19539 <P>I went to view matilda and its coming up saying i need to purchase when i pre ordered</P> Thu, 09 Feb 2023 08:55:09 GMT Unicorns97 2023-02-09T08:55:09Z https://helpforum.sky.com/t5/Sky-Store/Matilda-on-sky-q-box/m-p/4225134#M19539 <P>I went to view matilda and its coming up saying i need to purchase when i pre ordered</P> Thu, 09 Feb 2023 08:55:09 GMT https://helpforum.sky.com/t5/Sky-Store/Matilda-on-sky-q-box/m-p/4225134#M19539 Unicorns97 2023-02-09T08:55:09Z https://helpforum.sky.com/t5/Sky-Store/Matilda-on-sky-q-box/m-p/4225161#M19540 <P>Morning&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3720751">@Unicorns97</a>&nbsp;</P><P>&nbsp;</P><P>Last night and this morning some customers have reported their pre order for Matilda has been cancelled and they hsve successfully resubmitted a new order.&nbsp;<BR /><BR /></P><P>One word of caution -up to yesterday I was seeing a bonus edition available to purchase. Today I don't see that (on Sky Q)</P><P>&nbsp;</P><P>Do you know which version you pre ordered ? &nbsp;<BR /><BR /></P><P>My own personal view is that I would just hang on a couple of hours to wait for some information from Sky to avoid the risk of ordering twice.&nbsp;</P><P>&nbsp;</P><P>&nbsp;The livechat opens at 11am and they would be able to update you.&nbsp;<BR /><BR /></P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 09 Feb 2023 09:34:04 GMT https://helpforum.sky.com/t5/Sky-Store/Matilda-on-sky-q-box/m-p/4225161#M19540 mike+simmonds 2023-02-09T09:34:04Z