https://helpforum.sky.com/t5/Sky-Store/Downloaded-wrong-movie/m-p/4198344#M19324 <P>Downloaded the wrong movie. Stopped the download but can only archive.</P><P>should I complete the download and then delete? Or will it just drop off ?</P><P>thanks</P> Sat, 07 Jan 2023 15:02:28 GMT Nae+Happy 2023-01-07T15:02:28Z https://helpforum.sky.com/t5/Sky-Store/Downloaded-wrong-movie/m-p/4198344#M19324 <P>Downloaded the wrong movie. Stopped the download but can only archive.</P><P>should I complete the download and then delete? Or will it just drop off ?</P><P>thanks</P> Sat, 07 Jan 2023 15:02:28 GMT https://helpforum.sky.com/t5/Sky-Store/Downloaded-wrong-movie/m-p/4198344#M19324 Nae+Happy 2023-01-07T15:02:28Z https://helpforum.sky.com/t5/Sky-Store/Downloaded-wrong-movie/m-p/4198355#M19325 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/96767">@Nae+Happy</a>&nbsp;</P><P>&nbsp;</P><P>The thing is - if an option is to archive - it must be a buy and keep movie - therefore whether or not you've watched it - you will be charged for it (it's only rentals where you don't get charged if you rent from your Sky box and don't view)</P><P>&nbsp;</P><P>my suggestion is that you try a livechat with the Skystore team and ask for a goodwill refund &nbsp; They are open till 7.30pm</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P> Sat, 07 Jan 2023 15:10:10 GMT https://helpforum.sky.com/t5/Sky-Store/Downloaded-wrong-movie/m-p/4198355#M19325 mike+simmonds 2023-01-07T15:10:10Z