https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4116441#M18790 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3646749">@Tasha+mcrobert</a>&nbsp;</P><P>&nbsp;</P><P>It is usually worth looking at your library online and see if your purchase is here&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/mlbm/my-library/my-movies" target="_self">https://www.skystore.com/n/mlbm/my-library/my-movies</A>&nbsp;</P><P>&nbsp;</P><P>If so - just choose it and select "send to box"</P><P>&nbsp;</P><P>That should make it appear/reappear on your Sky box under recordings / purchases.&nbsp;</P> Mon, 03 Oct 2022 22:05:09 GMT mike+simmonds 2022-10-03T22:05:09Z https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4116381#M18789 <P>Hello I payed for the new jurassic&nbsp; world movie on 28th&nbsp; August&nbsp; but I can't seem to find&nbsp; it on my purchases but i have been billed for it&nbsp; can some one please help&nbsp;</P> Mon, 03 Oct 2022 20:11:27 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4116381#M18789 Tasha+mcrobert 2022-10-03T20:11:27Z https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4116441#M18790 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3646749">@Tasha+mcrobert</a>&nbsp;</P><P>&nbsp;</P><P>It is usually worth looking at your library online and see if your purchase is here&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/mlbm/my-library/my-movies" target="_self">https://www.skystore.com/n/mlbm/my-library/my-movies</A>&nbsp;</P><P>&nbsp;</P><P>If so - just choose it and select "send to box"</P><P>&nbsp;</P><P>That should make it appear/reappear on your Sky box under recordings / purchases.&nbsp;</P> Mon, 03 Oct 2022 22:05:09 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4116441#M18790 mike+simmonds 2022-10-03T22:05:09Z