topic Re: Free movie from sky store in Sky Store

Re: Free movie from sky store

maddieerwin — Sun, 02 Oct 2022 17:06:47 GMT

I went to watch my free v.i.p movie and got charged for it,now they're saying there's only certain movies on the list ????

Re: Free movie from sky store

mike+simmonds — Sun, 02 Oct 2022 18:16:05 GMT

It's any movie from this list @maddieerwin but it must be showing as £0 when you go to buy it - if not there is some other issue with your VIP offer and you will be charged

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift

if you feel you have been misled you can chat in the next 15 minutes with the Skystore team - or- they open again at 11am

https://www.skystore.com/n/hcus/help/contact-us

Re: Free movie from sky store

caesarome — Sun, 02 Oct 2022 18:23:15 GMT

@maddieerwin

It sounds as though you selected one that wasn't part of the promotion as you would have seen a £0.00 cost against any film that was part of the VIP collection so the one you chose must have had an actual fee attached to it.