https://helpforum.sky.com/t5/Sky-Store/Movie-Download-won-t-work/m-p/4091052#M18605 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3629336">@Jo1986mjp</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3629340">@Hema</a>&nbsp;</P> <P>If you have purchased the UHD version by mistake then delete it, go into the deleted section and delete it again then you will be able to order the HD version. If you didn't start to watch the UHD version then you will not be charged for it.</P> Fri, 02 Sep 2022 20:55:14 GMT caesarome 2022-09-02T20:55:14Z https://helpforum.sky.com/t5/Sky-Store/Movie-Download-won-t-work/m-p/4091031#M18603 <P>I have bought a movie and I needed the HD setting how do I change that&nbsp;</P> Fri, 02 Sep 2022 20:27:11 GMT https://helpforum.sky.com/t5/Sky-Store/Movie-Download-won-t-work/m-p/4091031#M18603 Jo1986mjp 2022-09-02T20:27:11Z https://helpforum.sky.com/t5/Sky-Store/Movie-Download-won-t-work/m-p/4091043#M18604 <P>Hi I have similar problem 🥺</P> Fri, 02 Sep 2022 20:40:49 GMT https://helpforum.sky.com/t5/Sky-Store/Movie-Download-won-t-work/m-p/4091043#M18604 Hema 2022-09-02T20:40:49Z https://helpforum.sky.com/t5/Sky-Store/Movie-Download-won-t-work/m-p/4091052#M18605 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3629336">@Jo1986mjp</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3629340">@Hema</a>&nbsp;</P> <P>If you have purchased the UHD version by mistake then delete it, go into the deleted section and delete it again then you will be able to order the HD version. If you didn't start to watch the UHD version then you will not be charged for it.</P> Fri, 02 Sep 2022 20:55:14 GMT https://helpforum.sky.com/t5/Sky-Store/Movie-Download-won-t-work/m-p/4091052#M18605 caesarome 2022-09-02T20:55:14Z