E5000 code while trying to cast a purchased film through a lightning vga cable

Sadie — Wed, 24 Aug 2022 10:45:09 GMT

Can anyone help me, I'm trying to cast a purchased film using a lightning vga to hdmi cable and I keep getting the e5000 error code

Re: E5000 code while trying to cast a purchased film through a lightning vga cable

mike+simmonds — Wed, 24 Aug 2022 11:35:53 GMT

Could you clarify - is it a premiere movie - one of the new ones. These can't usually be cast

Depending on the protection linked to the movie - your set up may not be able to cast via your lighting / HDMI adapter

Edit: livechat to the Skystore team is open till 7.30 tonight