https://helpforum.sky.com/t5/Sky-Store/Cnt-access-my-sky-store-purchase/m-p/4060915#M18291 <P>As I said I tried everything including that. I even tried different films no joy. Until this morning when everything returned.</P><P>thank you for your help though. Much appreciated&nbsp;</P> Thu, 28 Jul 2022 14:48:38 GMT sj76 2022-07-28T14:48:38Z https://helpforum.sky.com/t5/Sky-Store/Cnt-access-my-sky-store-purchase/m-p/4058708#M18287 <P>I cnt access any of my sky store purchase. It says please connect to the broadband! I have reset the box, router and internet settings. Still no joy</P> Tue, 26 Jul 2022 00:15:42 GMT https://helpforum.sky.com/t5/Sky-Store/Cnt-access-my-sky-store-purchase/m-p/4058708#M18287 sj76 2022-07-26T00:15:42Z https://helpforum.sky.com/t5/Sky-Store/Cnt-access-my-sky-store-purchase/m-p/4058816#M18288 <P>If you can't access it from the box I would suggest purchasing on the official sky store website &nbsp;(skystore.com) then when purchased click 'send to sky box' and it should appear on your purchase library in recordings&nbsp;</P> Tue, 26 Jul 2022 08:05:37 GMT https://helpforum.sky.com/t5/Sky-Store/Cnt-access-my-sky-store-purchase/m-p/4058816#M18288 RCoup 2022-07-26T08:05:37Z https://helpforum.sky.com/t5/Sky-Store/Cnt-access-my-sky-store-purchase/m-p/4060915#M18291 <P>As I said I tried everything including that. I even tried different films no joy. Until this morning when everything returned.</P><P>thank you for your help though. Much appreciated&nbsp;</P> Thu, 28 Jul 2022 14:48:38 GMT https://helpforum.sky.com/t5/Sky-Store/Cnt-access-my-sky-store-purchase/m-p/4060915#M18291 sj76 2022-07-28T14:48:38Z