for 2 movies when only bought one

Jenny0707 — Mon, 09 May 2022 09:35:21 GMT

Ive been charged for 2 movies - the same movies but one of the orgial and th eother was bonus. I have only purchsed the bonus one have been charged with both ont he same day.

How can i get a refund for the seocnd charge?

Re: for 2 movies when only bought one

mike+simmonds — Mon, 09 May 2022 09:52:22 GMT

Hi @Jenny0707

As you have discovered he system would charge you for what it sees as two separate purchases - so yes it would be a good idea to get on to Sky (live chat opens in 10 minutes at 11am which is usually a good way to do this.

If you see my reply now - logon to live chat a minute or two early and get in the queue for opening

https://www.skystore.com/n/hcus/help/contact-us

good luck

topic for 2 movies when only bought one in Sky Store

for 2 movies when only bought one

Re: for 2 movies when only bought one