topic Re: Difficulty changing sky username in Sky Store

Forgotten username

Thomasjackson7 — Tue, 12 Apr 2022 20:27:42 GMT

Re: Forgotten username

mike+simmonds — Tue, 12 Apr 2022 20:33:43 GMT

Hi @Thomasjackson7

Is this the link you are after - for Skystore username reminder

https://skyid.sky.com/forgotusername/skystore

Re: Forgotten username

caesarome — Tue, 12 Apr 2022 20:43:58 GMT

If it is your main Sky username that you use to login to your account and via the MySky app then try this link:

https://skyid.sky.com/forgotusername/

Difficulty changing sky username

Thomasjackson7 — Wed, 13 Apr 2022 07:13:49 GMT

@Ceasarome and Mike Simmonds, thank you so much for your help it is now sorted.

Re: Difficulty changing sky username

mike+simmonds — Wed, 13 Apr 2022 08:39:09 GMT

Thanks for confirming @Thomasjackson7

If it helps you to know for future - if you're on the forum and you want to tag someone in to a post - click on the @ and a list of people involved in the thread will pop up and you can choose one to click on.