topic Re: Charges in Sky Store

Charges

Meh81 — Wed, 06 Apr 2022 14:41:10 GMT

I've been charged for a "free" film, any one know why this might be please?

I can't seem to get on the extra charges page

Re: Charges

caesarome — Wed, 06 Apr 2022 14:44:44 GMT

What free film was this, was it the free one you get for joining Sky VIP or something like the recent Spider-Man film and if so what was the full title of the Spidey film ?

Re: Charges

SKY1992bf — Wed, 06 Apr 2022 14:49:42 GMT

@Meh81 Or did you have a free film voucher and redeem it on the sky box rather then the sky store website

Re: Charges

Meh81 — Wed, 06 Apr 2022 14:53:40 GMT

It was the spidery film 🥳 the no way home one I think?

Re: Charges

Meh81 — Wed, 06 Apr 2022 14:54:48 GMT

I think I did it on sky store

Re: Charges

Meh81 — Wed, 06 Apr 2022 14:55:34 GMT

I'm lying, I did it on the box!

Re: Charges

mike+simmonds — Wed, 06 Apr 2022 15:27:37 GMT

Hi @Meh81

I can only guess- but my guess is that you saw the offer for the free movie which was Spider-Man Homecoming

you thought it was "No way home" for free (which it wasn't )

and bought No Way home - by mistake

Meh ? 😅

Re: Charges

Meh81 — Wed, 06 Apr 2022 15:44:19 GMT

@mike+simmonds Hahahah!!! No it was homecoming! It's been a long day 😂

Re: Charges

caesarome — Wed, 06 Apr 2022 16:20:49 GMT

Are you saying you were charged for Homecoming ?

Re: Charges

mike+simmonds — Wed, 06 Apr 2022 16:28:33 GMT

If it helps @Meh81

This was the guide to getting Homecoming for free

I see the offer finished on March 27th

https://helpforum.sky.com/t5/Sky-Store-Latest-News/Sky-Store-Gift-Spider-Man-Homecoming/td-p/3937600