topic Re: 'This programme cannot be purchased as your spending limit has been reached' in Sky Store

'This programme cannot be purchased as your spending limit has been reached'

Sky+Customer+LC — Sat, 11 Dec 2021 23:56:37 GMT

My Sky Q is paid monthly by direct debit and the account is up to date abd in credit

When I select to rent a movie, I get an information message on screen 'This programme cannot be purchased as your spending limit has been reached'

Does anyone know how to resolve the issue sky customer service is not operational since March 2019, is this even legal?

Stephen+Mourton — Sun, 12 Dec 2021 06:15:33 GMT

@Sky+Customer+LC You could try this.....

Daniel0210 — Sun, 12 Dec 2021 06:29:23 GMT

caesarome — Sun, 12 Dec 2021 10:10:20 GMT

As stated here @Sky+Customer+LC you will need to contact Sky Store support

@Stephen+Mourton wrote:

@Sky+Customer+LC You could try this.....

https://www.skystore.com/help/contact-us

Live chat starts at 11am