topic Re: Technical fault renting sky store in Sky Store

Technical fault renting sky store

Greenoakhill14 — Sat, 27 Nov 2021 19:06:22 GMT

Trying to rent a movie in sky store on sky Q - error code technical issue can't download please try later

Re: Technical fault renting sky store

NBFenton — Sat, 27 Nov 2021 19:12:20 GMT

Me too. Frustrating

Re: Technical fault renting sky store

caesarome — Sat, 27 Nov 2021 19:24:37 GMT

A few other people via here are also reporting this eror so the more people that contact Sky Store support about this the quicker the issue will hopefully be fixed, you can do this here:

https://www.skystore.com/n/hlch/help/contact-us/

Re: Technical fault renting sky store

Andy+Shea — Sat, 27 Nov 2021 20:11:15 GMT

And us! Been like it the past few days 😕

Re: Technical fault renting sky store

GFielding — Sat, 27 Nov 2021 20:56:57 GMT

Trying to download (rent) a film from Sky store but keep receiving an error message after putting in pin "because of a technician issue, your download can't be completed. Please try again later". Have tried several times and rebooted the system but no change in the message

Re: Technical fault renting sky store

caesarome — Sat, 27 Nov 2021 22:03:38 GMT

@GFielding

@caesarome wrote:

A few other people via here are also reporting this eror so the more people that contact Sky Store support about this the quicker the issue will hopefully be fixed, you can do this here:

https://www.skystore.com/n/hlch/help/contact-us/

Re: Technical fault renting sky store

Lisa-P1987 — Tue, 30 Nov 2021 13:04:59 GMT

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Re: Technical fault renting sky store

Michael371 — Tue, 30 Nov 2021 18:41:38 GMT

This is still an ongoing issue. Have been trying all day to rent a film for my son and keep getting the same error message. Tried other films but same error came up

Re: Technical fault renting sky store

mike+simmonds — Tue, 30 Nov 2021 18:55:05 GMT

Best advice imo @Michael371 is still to contact the Skystore team after they reopen tomorrow at 11am

livechat usually the quickest way

https://www.skystore.com/n/hlch/help/contact-us/

Re: Technical fault renting sky store

Michael371 — Tue, 30 Nov 2021 22:46:03 GMT

Thanks @mike+simmonds

Will give them a call in the morning.

Re: Technical fault renting sky store

Lisa-P1987 — Sat, 04 Dec 2021 15:15:58 GMT

Update – We are still looking to help you Michael371. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂