topic Re: Audio problems in Sky Store https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3803470#M16434 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3462080">@Appleby01</a>&nbsp;</P><P>&nbsp;</P><P>Can you go in to more detail&nbsp;</P><P>&nbsp;</P><P>What are you experiencing? When does it happen ? What setup do you have ?</P> Thu, 21 Oct 2021 08:11:14 GMT mike+simmonds 2021-10-21T08:11:14Z Audio problems https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3803300#M16433 <P>Anybody else receiving audio problems of sky store I only had my tv for 2 weeks and I am getting sound on and off</P> Thu, 21 Oct 2021 02:15:33 GMT https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3803300#M16433 Appleby01 2021-10-21T02:15:33Z Re: Audio problems https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3803470#M16434 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3462080">@Appleby01</a>&nbsp;</P><P>&nbsp;</P><P>Can you go in to more detail&nbsp;</P><P>&nbsp;</P><P>What are you experiencing? When does it happen ? What setup do you have ?</P> Thu, 21 Oct 2021 08:11:14 GMT https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3803470#M16434 mike+simmonds 2021-10-21T08:11:14Z Re: Audio problems https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3806376#M16438 <P>When I play a film in sky store the audio is on and off it happens every 5 seconds but the trailers works perfectly</P> Fri, 22 Oct 2021 16:04:34 GMT https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3806376#M16438 Appleby01 2021-10-22T16:04:34Z Re: Audio problems https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3806418#M16439 <P>&nbsp;</P><P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3462080">@Appleby01</a>&nbsp;</P><P><BR />I'll try to answer assuming you are referring only to Sky Store.&nbsp;<BR />&nbsp;<BR />But can you clarify&nbsp;</P><P>&nbsp;</P><P>is it one movie only or all movies ?</P><P>rental or Buy and keep ?</P><P>are you on Sky Q or Sky HD ?</P><P>what audio output is your Sky box set to ?&nbsp;</P><P>are you using TV speakers or external speakers ?</P><P>&nbsp;</P><P>The things I'm thinking about are -maybe &nbsp;audio settings / corrupted download but you would need to provide more details. Very hard to offer suggestions based on what you have provided so far&nbsp;</P> Fri, 22 Oct 2021 16:25:29 GMT https://helpforum.sky.com/t5/Sky-Store/Audio-problems/m-p/3806418#M16439 mike+simmonds 2021-10-22T16:25:29Z