topic How do I get my free Sky Store ‘Buy & Keep’ movie in Sky Store

How do I get my free Sky Store ‘Buy & Keep’ movie

JJ666 — Fri, 17 Sep 2021 07:25:42 GMT

Hi. I keep seeing a post on Facebook which says "As a Sky customer get your Sky Store 'Buy & Keep' movie on us. Take your pick ... Visit the My Sky app and choose yours now". I've been to MySky and can't find how to get this. Can anyone help please?

Thanks.

Re: How do I get my free Sky Store ‘Buy & Keep’ movie

mike+simmonds — Fri, 17 Sep 2021 08:15:06 GMT

Hi @JJ666

If you use this link you should see a selection of movies priced at £0

If you select one of these you can either view it on line - or select "send to box" and view it from your Sky box. Make sure you choose one that shows £0

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift

Re: How do I get my free Sky Store ‘Buy & Keep’ movie

caesarome — Fri, 17 Sep 2021 09:22:18 GMT

I think you do need to have activated the VIP program via the MySky app first.

Re: How do I get my free Sky Store ‘Buy & Keep’ movie

JJ666 — Fri, 17 Sep 2021 14:52:33 GMT

Thanks both, but I'm still stuck.

Caesarome - I've been SkyVIP for at least a year now and have the MySky app.

Mike+Simmonds - I've looked at loads of them on that link and none of them are free.

Maybe the Facebook post doesn't actually apply to me, but it's really irritating that it keeps appearing!

Re: How do I get my free Sky Store ‘Buy & Keep’ movie

caesarome — Fri, 17 Sep 2021 15:52:37 GMT

Why are you stuck, what is happening ?

Re: How do I get my free Sky Store ‘Buy & Keep’ movie

mike+simmonds — Fri, 17 Sep 2021 15:59:25 GMT

Hi @JJ666

Just a thought

When you first joined Sky VIP - did you get a free movie back then ? If so - that would be your free movie. Other than occasional Christmas type offers - this free VIP movie is a one off

If it helps you to know - if when you're on the forum - and you want to tag someone in to a post, just press the @ key / button and a list of people pops up for you to choose from and click on.

Re: How do I get my free Sky Store ‘Buy & Keep’ movie

Ange211 — Mon, 29 Jan 2024 17:49:58 GMT

I'm having the same problem. I have been a VIP member for 3 years.
On the app I selected the reward, got an email saying "It's time to choose your movie" but can't find any movie available to me. None show £0.00.

This is a very tiresome user experience.

Re: How do I get my free Sky Store ‘Buy & Keep’ movie

mike+simmonds — Mon, 29 Jan 2024 17:58:37 GMT

Hi @Ange211

if none of these show as £0

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift

then I would try a livechat with the Skystore team - below

https://www.skystore.com/n/hcus/help/contact-us