topic Re: Pre-ordered A Quiet Place 2 in Sky Store

Pre-ordered A Quiet Place 2

SSDFC91 — Thu, 19 Aug 2021 16:57:52 GMT

Hi,

We pre-ordered A Quiet Place 2, it is showing on my bill to be taken out next month. I know it was released yesterday, but it is still saying I have to but this on my Sky Q box.

I don't want to press this and be billed twice.

Help please!

Re: Pre-ordered A Quiet Place 2

GD1 — Thu, 19 Aug 2021 17:15:41 GMT

@SSDFC91 Did you check this thread of the same name? https://helpforum.sky.com/t5/Sky-Store/A-quiet-place-2/td-p/3750757

Re: Pre-ordered A Quiet Place 2

caesarome — Thu, 19 Aug 2021 18:28:45 GMT

@SSDFC91

There appears to be an issue with some pre-orders so contact Sky Store support who will have to cancel the pre-order and refund any payment, you will then be able to order it again yourself.

Sky Store support:

https://www.skystore.com/help/contact-us