topic A quiet place 2 in Sky Store

A quiet place 2

Mr+Grey+UK — Wed, 18 Aug 2021 13:08:53 GMT

Hello all.

I pre ordered A quiet place 2. Its on my skystore app and I can watch ot and download it, but there is no option to send to Skybox. I purchased a quiet place 1 aswell and that has the send to box option. Anyone know whats going on?

Thanks

Re: A quiet place 2

mike+simmonds — Wed, 18 Aug 2021 13:22:28 GMT

Hi @Mr+Grey+UK

So far as I know the official release date for Quiet Place 2 on Sky - is Aug 20th - so I don't think it will allow it to appear on your box until Friday

Re: A quiet place 2

Mr+Grey+UK — Wed, 18 Aug 2021 13:50:10 GMT

Its ok, today is there release date. I spome to SkyHelp and they need to send some signals to my Sky Q box and now its sorted.

Re: A quiet place 2

mike+simmonds — Wed, 18 Aug 2021 14:23:26 GMT

Thanks for confirming @Mr+Grey+UK

I had seen an August 20th date but guessing it must now be released today. Glad it's resolved

Re: A quiet place 2

Jazzy+123456 — Thu, 19 Aug 2021 06:34:55 GMT

I have also had problems with quiet place2 , I pre-ordered it and it said it was available from 18/08/2021. But I cannot download, watch, or send it to my sky Q box.

Re: A quiet place 2

mike+simmonds — Thu, 19 Aug 2021 08:10:48 GMT

Good morning @Jazzy+123456

The same thing happened to me. To fix it I did a live chat with the Skystore team (link below)

They investigated and had to cancel the preorder and the original charge I paid - then I could immediately reorder the movie and it worked fine

https://www.skystore.com/n/hlch/help/contact-us/live-chat