https://helpforum.sky.com/t5/Sky-Store/Daughter-buying-a-film/m-p/3702220#M15813 <P>My daughter has bought a film we already have a dvd of on sky store. How can i delete this?&nbsp;</P> Mon, 31 May 2021 20:10:00 GMT Cmiddle 2021-05-31T20:10:00Z https://helpforum.sky.com/t5/Sky-Store/Daughter-buying-a-film/m-p/3702220#M15813 <P>My daughter has bought a film we already have a dvd of on sky store. How can i delete this?&nbsp;</P> Mon, 31 May 2021 20:10:00 GMT https://helpforum.sky.com/t5/Sky-Store/Daughter-buying-a-film/m-p/3702220#M15813 Cmiddle 2021-05-31T20:10:00Z https://helpforum.sky.com/t5/Sky-Store/Daughter-buying-a-film/m-p/3702221#M15814 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3388062">@Cmiddle</a>&nbsp;</P><P>&nbsp;</P><P>Well - you can't delete it completely. You can archive it - which removes it from your hard drive - but the title still remains for you to download &nbsp;it again in future&nbsp;</P><P>&nbsp;</P><P>If you mean - how do you remove it completely and get a refund - the only option you have is to ask the Skystore team if they have any discretion&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 31 May 2021 20:15:37 GMT https://helpforum.sky.com/t5/Sky-Store/Daughter-buying-a-film/m-p/3702221#M15814 mike+simmonds 2021-05-31T20:15:37Z