topic Re: Movie rental expiry in Sky Store

Movie rental expiry

Munstergal — Wed, 07 Apr 2021 16:35:19 GMT

Hi guys

How long do movie rentals stay on your box for?

I rented Tom & Jerry on Apr 3rd and it's gone now. Tonight it was 7 days?

Thanks

Re: Movie rental expiry

mike+simmonds — Wed, 07 Apr 2021 16:42:31 GMT

Hi @Munstergal

It's a 7 day window for you to start watching - but as soon as you press play for the first time and you start watching, a new 48 hour window starts and the movie expires 48 hours from when you first pressed play

Re: Movie rental expiry

Munstergal — Wed, 07 Apr 2021 16:43:48 GMT

@mike+simmonds Cheers, that answers that! 👍

Re: Movie rental expiry

mike+simmonds — Wed, 07 Apr 2021 16:45:02 GMT

If you didn't finish viewing the movie @Munstergal you could try contacting the Skystore team here to see if they can assist with an extension in any way

https://www.skystore.com/n/hcus/help/contact-us