topic Re: I want to rent a movie from sky store in Sky Store

I want to rent a movie from sky store

Andrew+Brennan82 — Sat, 03 Apr 2021 17:22:09 GMT

I want to rent a movie from sky store

Re: I want to rent a movie from sky store

oldfella — Sat, 03 Apr 2021 17:23:01 GMT

@Andrew+Brennan82 wrote:

I want to rent a movie from sky store

What is stopping you @Andrew+Brennan82 ?

Re: I want to rent a movie from sky store

Andrew+Brennan82 — Sat, 03 Apr 2021 17:24:10 GMT

It says i have insufficient credit on viewing card

Re: I want to rent a movie from sky store

oldfella — Sat, 03 Apr 2021 17:49:42 GMT

@Andrew+Brennan82 wrote:

It says i have insufficient credit on viewing card

Afraid you need to contact Sky Store then @Andrew+Brennan82

Live chat should be available.

https://www.skystore.com/n/hcus/help/contact-us

+23min

Re: I want to rent a movie from sky store

pjhaahl — Sat, 03 Apr 2021 17:48:15 GMT

@Andrew+Brennan82

You need to contact Sky. Sometimes when they set up a Sky account they mistakenly put a nil limit on purchases and this prevents ordering Sky Store content on the Sky Q box, even when it is offered free.

Re: I want to rent a movie from sky store

caesarome — Sat, 03 Apr 2021 18:32:39 GMT

There are a few reasons why this error occurs, the limit is set at zero by default or previous purchases have not be billed for possibly because this information on the box has not be sent to Sky for whatever reason.