topic Re: It is saying I can not purchase a film as the account is not enabled in Sky Store

It is saying I can not purchase a film as the account is not enabled

GillBlay — Sat, 27 Mar 2021 20:01:29 GMT

I have a message saying I can not purchase a film as the account is not enabled

Re: It is saying I can not purchase a film as the account is not enabled

caesarome — Sat, 27 Mar 2021 20:08:31 GMT

You will need to get in touch with the Sky Store team who will be able to fix this for you @GillBlay , there are a few ways to do this as you can see here:

https://www.skystore.com/help/contact-us

Re: It is saying I can not purchase a film as the account is not enabled

Nomark — Wed, 31 Mar 2021 23:31:59 GMT

I can buy all pay to view sport and rent films but sky will not let me buy any films. Has been the case for nearly 5 years. Even when had over £ 300 credit. Not happy and really thinking of getting rid of the hole package. Can't speak to a human so getting even more **bleep** of.

Re: It is saying I can not purchase a film as the account is not enabled

mike+simmonds — Wed, 31 Mar 2021 23:39:24 GMT

Hi @Nomark

This is something which can usually be quickly fixed by the Skystore team. If you use the link provided above by @caesarome you should be able to reach them by live chat which is usually quickest.