https://helpforum.sky.com/t5/Sky-Store/Sky-Store-purchase-cancellation/m-p/3628728#M15212 <P>I purchased Despicable Me because I thought it was free through our Sky VIP rewards. However, I have just noticed that I have been charged. I havent downloaded the movie yet and would like to cancel the transaction - any way of doing this?</P> Mon, 01 Mar 2021 12:36:46 GMT saxo28 2021-03-01T12:36:46Z https://helpforum.sky.com/t5/Sky-Store/Sky-Store-purchase-cancellation/m-p/3628728#M15212 <P>I purchased Despicable Me because I thought it was free through our Sky VIP rewards. However, I have just noticed that I have been charged. I havent downloaded the movie yet and would like to cancel the transaction - any way of doing this?</P> Mon, 01 Mar 2021 12:36:46 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-Store-purchase-cancellation/m-p/3628728#M15212 saxo28 2021-03-01T12:36:46Z https://helpforum.sky.com/t5/Sky-Store/Sky-Store-purchase-cancellation/m-p/3628736#M15213 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1918473">@saxo28</a>&nbsp;</P><P>&nbsp;</P><P>Best way is to chat to the Skystore team here</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>As this is a buy and keep (rather than a rental) you will be charged even if you don't start to view it - so best chat to Skystore to ask if they will resolve this for you&nbsp;</P> Mon, 01 Mar 2021 12:43:17 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-Store-purchase-cancellation/m-p/3628736#M15213 mike+simmonds 2021-03-01T12:43:17Z https://helpforum.sky.com/t5/Sky-Store/Sky-Store-purchase-cancellation/m-p/3628755#M15214 <P>thank you thats great</P> Mon, 01 Mar 2021 12:57:38 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-Store-purchase-cancellation/m-p/3628755#M15214 saxo28 2021-03-01T12:57:38Z