https://helpforum.sky.com/t5/Sky-Mobile/eSIM-was-working-and-now-not-after-installing/m-p/5393541#M310708 <P>I activated the eSIM this morning and it was working fine for a couple of hours and then stopped working and cannot resolve it. There is also another physical SIM card in and all settings have been set correct it is still not working.&nbsp;</P> Wed, 14 Oct 2026 19:47:19 GMT Vj101 2026-10-14T19:47:19Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-was-working-and-now-not-after-installing/m-p/5393541#M310708 <P>I activated the eSIM this morning and it was working fine for a couple of hours and then stopped working and cannot resolve it. There is also another physical SIM card in and all settings have been set correct it is still not working.&nbsp;</P> Wed, 14 Oct 2026 19:47:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-was-working-and-now-not-after-installing/m-p/5393541#M310708 Vj101 2026-10-14T19:47:19Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-was-working-and-now-not-after-installing/m-p/5393771#M310745 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4806514">@Vj101</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.<BR />&nbsp;</P> Thu, 15 Oct 2026 08:34:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-was-working-and-now-not-after-installing/m-p/5393771#M310745 arcadeavenger 2026-10-15T08:34:15Z