Mobile bill

Veronica2017 — Wed, 14 Oct 2026 11:45:13 GMT

Hi I'm getting in touch because I want to know why my bill is so high and also I want to remove a contract SIM card as it is no longer in use

Re: Mobile bill

Daniel0210 — Wed, 14 Oct 2026 11:48:58 GMT

@Veronica2017
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

As customers we obviously can't see your bill.

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs.

Otherwise an increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (which are currently 95p each), calls to non-inclusive numbers or a discount ending. Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.

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Presumably you are the account holder? You can cancel the sim if you've had it 12 months or longer. You'll need to call Sky to cancel it & you will lose the number. You can't cancel it here or online. Dial 150 from your Sky mobile. If you haven't had it 12 months then early termination fees will be applied.

topic Re: Mobile bill in Sky Mobile

Mobile bill

Re: Mobile bill