https://helpforum.sky.com/t5/Sky-Mobile/Mobile-I-ordered-didn-t-get-delivered/m-p/5393118#M310614 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4806009">@IlyasQaisar</a>&nbsp;</P> <P>If dpd have been asked to hold it then you need to take this up with Sky, you could put a complaint n to see if that helps:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></SPAN></P> Wed, 14 Oct 2026 09:31:38 GMT caesarome 2026-10-14T09:31:38Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-I-ordered-didn-t-get-delivered/m-p/5393112#M310613 <P>I ordered sky mobile pre order in Sep and dpd was assigned to deliver but they did not deliver now phone is held in dpd according to my tracking number.</P><P>i asked dpd to deliver but they said wd are waiting from sender to instruct further.&nbsp;<BR />I contacted sky and asked them to instruct further and and resolve my issue but after 3 weeks no response from sky</P> Wed, 14 Oct 2026 09:28:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-I-ordered-didn-t-get-delivered/m-p/5393112#M310613 IlyasQaisar 2026-10-14T09:28:30Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-I-ordered-didn-t-get-delivered/m-p/5393118#M310614 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4806009">@IlyasQaisar</a>&nbsp;</P> <P>If dpd have been asked to hold it then you need to take this up with Sky, you could put a complaint n to see if that helps:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></SPAN></P> Wed, 14 Oct 2026 09:31:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-I-ordered-didn-t-get-delivered/m-p/5393118#M310614 caesarome 2026-10-14T09:31:38Z