topic E in 5G in Sky Mobile

E in 5G

MotoMarkyMark — Wed, 14 Oct 2026 08:32:29 GMT

Frequently getting E when in 5G area with full set of bars. Happening regularly enough that it's starting to cheese me off.

Re: E in 5G

63johnw — Wed, 14 Oct 2026 08:46:10 GMT

Hi @MotoMarkyMark do you ever get 5G ? Have you activated the 5G add on in your account ?

Re: E in 5G

PandJ2020 — Wed, 14 Oct 2026 09:04:04 GMT

Also, check for mast issues here: Service status (Sky Mobile) | Sky Help | Sky.com | Sky Help | Sky.com

Re: E in 5G

MotoMarkyMark — Wed, 14 Oct 2026 12:28:26 GMT

Hi, thanks for your reply,

my account is 5G enabled and am noticing increased availability in my area (NE England). Latest frustration this morning, I'm on E and my wife on 5G. Same iPhone same network.

Re: E in 5G

MotoMarkyMark — Wed, 14 Oct 2026 12:30:57 GMT

Hi, looks like a handy link to have. I will give this a try

Thanks