topic Replacement SIM not delivered. How do I follow this up? in Sky Mobile

Replacement SIM not delivered. How do I follow this up?

JR0b — Wed, 14 Oct 2026 08:26:07 GMT

How can I check if my order for a replacement SIM was delivered? We just moved and so it's slightly mayhem at home so I need to check if there is any record of the SiM being delivered

Re: Replacement SIM not delivered. How do I follow this up?

63johnw — Wed, 14 Oct 2026 08:47:19 GMT

Hi @JR0b anything showing here ?

https://www.sky.com/myorders

Re: Replacement SIM not delivered. How do I follow this up?

caesarome — Wed, 14 Oct 2026 08:58:20 GMT

@JR0b

Did you make sure your address was changed on your account since you moved and before this sim was ordered ?

Re: Replacement SIM not delivered. How do I follow this up?

JR0b — Wed, 14 Oct 2026 16:01:53 GMT

Yeh changed the address before ordering, and like most things, it's been found and ready to use lol 😅 thank you for replying to my query though 👍