https://helpforum.sky.com/t5/Sky-Mobile/Calls-and-texts-are-NOT-working/m-p/5392491#M310494 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4805356">@Chas2810</a>&nbsp; all we can do is point you here but be aware some customers are reporting issues with the service checker.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/help/articles/poor-or-no-service-sky-mobile" target="_blank">https://www.sky.com/help/articles/poor-or-no-service-sky-mobile</A></P> Tue, 13 Oct 2026 11:21:59 GMT 63johnw 2026-10-13T11:21:59Z https://helpforum.sky.com/t5/Sky-Mobile/Calls-and-texts-are-NOT-working/m-p/5392489#M310493 <P>I have a Samsung A5 smartphone.&nbsp; &nbsp;Since August when I swapped sims to join Sky Mobile, everything has been working fine and I was quite happy with my new sim.&nbsp; Since yesterday, when I try to make a mobile call, I get a message saying "not registered on network".&nbsp; I was expecting an important call today, which never arrived.&nbsp; When I called the organization, they told me they tried calling my mobile and the call went straight to Voicemail.&nbsp; I never heard the call and it does NOT appear on the call log.&nbsp; Please Help!!</P> Tue, 13 Oct 2026 11:17:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/Calls-and-texts-are-NOT-working/m-p/5392489#M310493 Chas2810 2026-10-13T11:17:27Z https://helpforum.sky.com/t5/Sky-Mobile/Calls-and-texts-are-NOT-working/m-p/5392491#M310494 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4805356">@Chas2810</a>&nbsp; all we can do is point you here but be aware some customers are reporting issues with the service checker.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/help/articles/poor-or-no-service-sky-mobile" target="_blank">https://www.sky.com/help/articles/poor-or-no-service-sky-mobile</A></P> Tue, 13 Oct 2026 11:21:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Calls-and-texts-are-NOT-working/m-p/5392491#M310494 63johnw 2026-10-13T11:21:59Z