https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-SIM-card/m-p/5391719#M310404 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804561">@Richard8131</a>&nbsp;</P> <P>You will need to call Sky again about this so they can activate it for you.</P> Mon, 12 Oct 2026 10:58:57 GMT caesarome 2026-10-12T10:58:57Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-SIM-card/m-p/5391713#M310403 <P>After purchasing a new phone the esim didn't work so they sent me a Sim card, I followed the instructions and logged into my Sky account but when I select either "new sim" or "replacement sim" the only option it gives me is to install an esim by scanning a QR code. Skys AI assistant was zero help.</P><P>Any advice gratefully received.</P> Mon, 12 Oct 2026 10:53:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-SIM-card/m-p/5391713#M310403 Richard8131 2026-10-12T10:53:38Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-SIM-card/m-p/5391719#M310404 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804561">@Richard8131</a>&nbsp;</P> <P>You will need to call Sky again about this so they can activate it for you.</P> Mon, 12 Oct 2026 10:58:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-SIM-card/m-p/5391719#M310404 caesarome 2026-10-12T10:58:57Z