topic Re: No signal in Sky Mobile

No signal

George20226 — Sun, 11 Oct 2026 13:54:23 GMT

I had and iPhone 13 but bought the contract. And I have now bought a iPhone 18 pro max set up went fine but I have no signal so I can't call or text or receive any.

how do I solve this?

Re: No signal

63johnw — Sun, 11 Oct 2026 13:55:25 GMT

Hi @George20226 any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: No signal

George20226 — Sun, 11 Oct 2026 13:56:32 GMT

No just saying no signal

Re: No signal

63johnw — Sun, 11 Oct 2026 13:59:45 GMT

If no issues are showing on the link above @George20226 then all we can do is point you here.

https://www.sky.com/help/articles/poor-or-no-service-sky-mobile

Re: No signal

koborg — Fri, 16 Oct 2026 21:57:50 GMT

Hi George. I have exactly the same problem with iPhone 18 Pro Max. The phone was working for few days and than lost the signal and since than I can't register to any network. Unfortunately I didn't finish a fix or a workaround, so my phone is in the repair shop now for 5 days already and no feedback yet. Please let me know if you have any new info about this problem. I will text you once I get explanation from the repair shop. It seems like a hardware issue.