topic Re: Vip customer data help in Sky Mobile

Vip customer data help

victamat — Sun, 11 Oct 2026 12:38:39 GMT

Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk

Re: Vip customer data help

caesarome — Sun, 11 Oct 2026 12:46:02 GMT

All customers have VIP status on their accounts.

Calls to UK landlines and numbers are included in your package so yoiu can make these calls as if you were in the UK. Calls to local numbers in the country will be charged at international rates.

For messenger it would need internet access so you can use your mobile data with a limit of 25GB per billing period.

Re: Vip customer data help

Daniel0210 — Sun, 11 Oct 2026 12:46:11 GMT

@victamat wrote:
Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk

@victamat

Yes, unless you are a Diamond VIP customer.

Re: Vip customer data help

PandJ2020 — Sun, 11 Oct 2026 12:46:19 GMT

@victamat wrote:
Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk

Everyone is 'VIP'. Unless you are Diamond VIP then you'll be charged £2 for each 24 hours of roaming.

That will allow you to access your plan, including data and calls to the UK.