https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391007#M310318 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4803866">@Martin22041</a>&nbsp;</P> <P>If you are the account holder then call Sky on 150 to request this if you can't use the one already in this phone. Activating the replacement will see the one in your daughters phone top working.</P> Sun, 11 Oct 2026 09:31:47 GMT caesarome 2026-10-11T09:31:47Z https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5390998#M310314 <P>My daughters Samsung flip screen's pixels have started to go and there is a white line down the middle. Can I get a replacement SIM card sent so she can use a different phone while we look to get it repaired&nbsp;</P> Sun, 11 Oct 2026 09:22:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5390998#M310314 Martin22041 2026-10-11T09:22:33Z https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391005#M310316 <P>Just eject the SIM from the flip?</P> Sun, 11 Oct 2026 09:31:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391005#M310316 PandJ2020 2026-10-11T09:31:38Z https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391007#M310318 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4803866">@Martin22041</a>&nbsp;</P> <P>If you are the account holder then call Sky on 150 to request this if you can't use the one already in this phone. Activating the replacement will see the one in your daughters phone top working.</P> Sun, 11 Oct 2026 09:31:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391007#M310318 caesarome 2026-10-11T09:31:47Z https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391009#M310319 <P>It is a eSIM&nbsp;</P> Sun, 11 Oct 2026 09:35:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391009#M310319 Martin22041 2026-10-11T09:35:13Z https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391017#M310320 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4803866">@Martin22041</a>&nbsp;wrote:<BR /><P>It is a eSIM&nbsp;</P><HR /></BLOCKQUOTE><P>See here:&nbsp;<A href="https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim</A></P> Sun, 11 Oct 2026 09:59:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Daughters-phone/m-p/5391017#M310320 PandJ2020 2026-10-11T09:59:00Z