https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-phone/m-p/5390835#M310285 <P>Just done a upgrade and can't find if a phone swap was part of the order . As it's showing two phones on my account&nbsp;</P> Sat, 10 Oct 2026 18:56:24 GMT LH1234Seagull 2026-10-10T18:56:24Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-phone/m-p/5390835#M310285 <P>Just done a upgrade and can't find if a phone swap was part of the order . As it's showing two phones on my account&nbsp;</P> Sat, 10 Oct 2026 18:56:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-phone/m-p/5390835#M310285 LH1234Seagull 2026-10-10T18:56:24Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-phone/m-p/5391006#M310317 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3018730">@LH1234Seagull</a></SPAN> I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sun, 11 Oct 2026 09:31:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-phone/m-p/5391006#M310317 Danz994 2026-10-11T09:31:47Z