https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-order-a-phone/m-p/5389561#M309999 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4802386">@Chris8610</a>&nbsp; if you can't get the order done online then you will need to call sky for help placing &nbsp;your order.&nbsp;</P> Fri, 09 Oct 2026 06:40:31 GMT 63johnw 2026-10-09T06:40:31Z https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-order-a-phone/m-p/5389530#M309996 <P>I've had sky glass for about 3 years now, I've tried getting a phone and it keeps telling me to confirm I am the account holder and won't let me go any further. How do I fix this</P> Fri, 09 Oct 2026 05:37:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-order-a-phone/m-p/5389530#M309996 Chris8610 2026-10-09T05:37:47Z https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-order-a-phone/m-p/5389561#M309999 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4802386">@Chris8610</a>&nbsp; if you can't get the order done online then you will need to call sky for help placing &nbsp;your order.&nbsp;</P> Fri, 09 Oct 2026 06:40:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-order-a-phone/m-p/5389561#M309999 63johnw 2026-10-09T06:40:31Z