topic Re: Help number unobtainable in Sky Mobile

Help number unobtainable

JanSc — Thu, 08 Oct 2026 17:33:35 GMT

I've lost my phone (we're in Portugal) and I'm trying to get help from Sky. The number they publish is unobtainable. Does anyone have a number I can call please?I need to get the phone shut down if possible.
I tried to post the number but it's not allowed 🤷‍♀️

Re: Help number unobtainable

63johnw — Thu, 08 Oct 2026 17:35:08 GMT

Hi @JanSc this is the only number they have.

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile

Re: Help number unobtainable

Daniel0210 — Thu, 08 Oct 2026 17:37:20 GMT

@JanSc

This link explains how to report a lost or stolen mobile to Sky including a number to call if abroad

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile