https://helpforum.sky.com/t5/Sky-Mobile/New-customer-still-on-duel-eSIM/m-p/5389202#M309927 <P>I changed to sky on the weekend and I'm still on duel eSIM why ? I've been disconnected from three and have sky but both sims still showing and getting through to you is a joke maybe I should of stayed with three as your no better</P> Thu, 08 Oct 2026 12:52:00 GMT Duanedibley 2026-10-08T12:52:00Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-still-on-duel-eSIM/m-p/5389202#M309927 <P>I changed to sky on the weekend and I'm still on duel eSIM why ? I've been disconnected from three and have sky but both sims still showing and getting through to you is a joke maybe I should of stayed with three as your no better</P> Thu, 08 Oct 2026 12:52:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-still-on-duel-eSIM/m-p/5389202#M309927 Duanedibley 2026-10-08T12:52:00Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-still-on-duel-eSIM/m-p/5389207#M309930 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4801962">@Duanedibley</a>&nbsp;</P> <P>You are talking to other customers here and not Sky so can you explain&nbsp; what you mean by you have a duel esim, one is the Sky esim and what is the other one ?</P> Thu, 08 Oct 2026 12:58:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-still-on-duel-eSIM/m-p/5389207#M309930 caesarome 2026-10-08T12:58:48Z