https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data/m-p/5388595#M309812 <P>Since returning from America in August my phone will not connect and use my sky mobile service. Whilst&nbsp;in the house it uses home WiFi but when out I can not make a call or use data. No one can call me and I can't receive texts.&nbsp;<BR />I used an eSIM in America but cancelled that mid August.&nbsp;</P> Wed, 07 Oct 2026 16:03:15 GMT KK79 2026-10-07T16:03:15Z https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data/m-p/5388595#M309812 <P>Since returning from America in August my phone will not connect and use my sky mobile service. Whilst&nbsp;in the house it uses home WiFi but when out I can not make a call or use data. No one can call me and I can't receive texts.&nbsp;<BR />I used an eSIM in America but cancelled that mid August.&nbsp;</P> Wed, 07 Oct 2026 16:03:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data/m-p/5388595#M309812 KK79 2026-10-07T16:03:15Z https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data/m-p/5388602#M309814 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4787106">@KK79</a>&nbsp;</P> <P>What phone have you got and if one that can take multiple esims, have you made sure your Sky one is now selected as the main or primary one if this is an option ?</P> Wed, 07 Oct 2026 16:11:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data/m-p/5388602#M309814 caesarome 2026-10-07T16:11:13Z https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data/m-p/5388679#M309823 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4787106">@KK79</a>&nbsp;&nbsp;If this is an iPhone try this, settings, mobile service, sim applications and change the setting there.<BR /><BR />If it’s android try this<BR />Sky Menu App or SIM toolkit,Roaming, Make sure this is set to Home.</P> Wed, 07 Oct 2026 17:51:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data/m-p/5388679#M309823 63johnw 2026-10-07T17:51:32Z