topic Re: Moving device and data plan to different account in Sky Mobile

Moving device and data plan to different account

OnlyDans — Wed, 07 Oct 2026 12:44:09 GMT

My kids have grown up but their devices and data plans are still on my account. Can they create their own account and move their devices and data plans to that account? I can't find a way to do it that doesn't mean leaving SKY. thx.

Re: Moving device and data plan to different account

caesarome — Wed, 07 Oct 2026 12:52:48 GMT

@OnlyDans

Mobiles and sims can not be moved to different accounts I'm afraid.

Withnthe sims the work around is that they would have to order a new sim, you would need to get a pac code to move their current numbers to a PAYG network then another pac code to move them back to their new sims.

There is no workaround for a mobile device as that will remain on your account until it has been paid off in full.

Re: Moving device and data plan to different account

SKY1992bf — Wed, 07 Oct 2026 12:56:59 GMT

@OnlyDans It's not possible to transfer anything to new accounts

as the account holder you are the legal owner of everything on your account

Re: Moving device and data plan to different account

OnlyDans — Wed, 07 Oct 2026 13:09:57 GMT

thanks - this is frustrating, but at least I have an answer. Interesting re your additional comment about devices staying on accounts until they are fully paid off - I have several devices on my account that have long been paid off - have asked Sky many times why they are still showing on my account but never received a clear answer. one of them is an iPhone 6 - which shows how long I am talking about!

Re: Moving device and data plan to different account

PandJ2020 — Wed, 07 Oct 2026 13:12:46 GMT

@OnlyDans wrote:
...about devices staying on accounts until they are fully paid off - I have several devices on my account that have long been paid off

They are only removed if they are returned to Sky...

Re: Moving device and data plan to different account

SKY1992bf — Wed, 07 Oct 2026 13:14:30 GMT

@OnlyDans You can have upto five devices and 7 sims at anyone time

devices will only drop off once order a sixth