topic Re: Delayed orders in Sky Mobile

Delayed orders

Joannanye — Wed, 07 Oct 2026 08:55:57 GMT

When would my order be delivered

Re: Delayed orders

63johnw — Wed, 07 Oct 2026 09:01:14 GMT

Hi @Joannanye the latest on your order would be here. No one here can give you any more information.

https://www.sky.com/myorders

Re: Delayed orders

caesarome — Wed, 07 Oct 2026 09:04:18 GMT

@Joannanye

Did you order an iPhone 18 ?

Re: Delayed orders

Daniel0210 — Wed, 07 Oct 2026 09:06:31 GMT

@Joannanye
As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.

[For anyone ordering an iPhone 18 model the delays will likely be longer, as similar to previous years Apple struggle to meet demand after they launch a new product].