https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone/m-p/5384641#M309029 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4501459">@Anna153</a>&nbsp;<BR />If you are new to the forum then welcome to the Community, which is predominantly made up of <STRONG>Sky customers helping other Sky customers. </STRONG>You aren’t talking to Sky by posting here.<BR /><BR />Was this for a swap on an unwanted new purchase? Returns take significantly longer than a week to be processed,&nbsp;</P> Fri, 02 Oct 2026 09:51:26 GMT Daniel0210 2026-10-02T09:51:26Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone/m-p/5384639#M309028 <P>I recently sent my phone back with royal mail so it's next day delivery so it was signed for, I've lost the recite so unable to see if you've received it but I sent it off a week ago so I'd like to know if you've got it&nbsp;</P> Fri, 02 Oct 2026 09:47:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone/m-p/5384639#M309028 Anna153 2026-10-02T09:47:45Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone/m-p/5384641#M309029 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4501459">@Anna153</a>&nbsp;<BR />If you are new to the forum then welcome to the Community, which is predominantly made up of <STRONG>Sky customers helping other Sky customers. </STRONG>You aren’t talking to Sky by posting here.<BR /><BR />Was this for a swap on an unwanted new purchase? Returns take significantly longer than a week to be processed,&nbsp;</P> Fri, 02 Oct 2026 09:51:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-phone/m-p/5384641#M309029 Daniel0210 2026-10-02T09:51:26Z