https://helpforum.sky.com/t5/Sky-Mobile/Cannot-activate-new-sim/m-p/5383520#M308831 <P>Are you logged in with the same details you used when placing the order so the same email address ?</P> Wed, 30 Sep 2026 16:19:55 GMT caesarome 2026-09-30T16:19:55Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-activate-new-sim/m-p/5383510#M308830 <P>Trying to activate new sim. Says not the account holder</P> Wed, 30 Sep 2026 16:00:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-activate-new-sim/m-p/5383510#M308830 JimWood 2026-09-30T16:00:03Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-activate-new-sim/m-p/5383520#M308831 <P>Are you logged in with the same details you used when placing the order so the same email address ?</P> Wed, 30 Sep 2026 16:19:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-activate-new-sim/m-p/5383520#M308831 caesarome 2026-09-30T16:19:55Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-activate-new-sim/m-p/5389089#M309899 <P>Hi, did this get resolved? I have the same problem</P> Thu, 08 Oct 2026 10:56:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-activate-new-sim/m-p/5389089#M309899 GLT 2026-10-08T10:56:04Z