https://helpforum.sky.com/t5/Sky-Mobile/Macbook-Neo-still-on-order/m-p/5381377#M308301 <P>I ordered a Macbook Neo in August and was charged £12 upfront cost. I still have not received the Macbook Neo or have been given a delivery date. I would like a refund of the £12 and to cancel my order and buy the Macbook at another supplier who has it in stock.</P> Mon, 28 Sep 2026 10:19:41 GMT Kate1012 2026-09-28T10:19:41Z https://helpforum.sky.com/t5/Sky-Mobile/Macbook-Neo-still-on-order/m-p/5381377#M308301 <P>I ordered a Macbook Neo in August and was charged £12 upfront cost. I still have not received the Macbook Neo or have been given a delivery date. I would like a refund of the £12 and to cancel my order and buy the Macbook at another supplier who has it in stock.</P> Mon, 28 Sep 2026 10:19:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Macbook-Neo-still-on-order/m-p/5381377#M308301 Kate1012 2026-09-28T10:19:41Z https://helpforum.sky.com/t5/Sky-Mobile/Macbook-Neo-still-on-order/m-p/5381383#M308307 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4793840">@Kate1012</a>&nbsp;</P> <P>You will need to call Sky to cancel your order. It can't be cancelled here or online.&nbsp;</P> Mon, 28 Sep 2026 10:23:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Macbook-Neo-still-on-order/m-p/5381383#M308307 Daniel0210 2026-09-28T10:23:23Z