https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379870#M307943 <P>I want to exchange my new iPhone 18 Pro Max 256GB for another one with 500GB, please. Thank you.</P> Fri, 25 Sep 2026 20:55:10 GMT Wellington3 2026-09-25T20:55:10Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379870#M307943 <P>I want to exchange my new iPhone 18 Pro Max 256GB for another one with 500GB, please. Thank you.</P> Fri, 25 Sep 2026 20:55:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379870#M307943 Wellington3 2026-09-25T20:55:10Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379873#M307945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4792407">@Wellington3</a>&nbsp;</P> <P>You are free to return the device within 31 days of receiving&nbsp;it so to do this you would need to call Sky tomorrow on this and when you do that you can ask then to place the order for the other one if you want and this will see you being credit&nbsp;checked again.</P> Fri, 25 Sep 2026 20:58:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379873#M307945 caesarome 2026-09-25T20:58:00Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379877#M307947 <P>They haven't delivered the new one yet; I want to make an exchange before they do.</P> Fri, 25 Sep 2026 20:59:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379877#M307947 Wellington31 2026-09-25T20:59:25Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379880#M307949 <P>In that case you still need to call Sky so your open order can be cancelled if it hasn't been dispatched yet.</P> Fri, 25 Sep 2026 21:01:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone/m-p/5379880#M307949 caesarome 2026-09-25T21:01:54Z