topic Re: Delivery date in Sky Mobile

Delivery date

GigiVarney — Thu, 24 Sep 2026 16:07:13 GMT

Hi Team, can you please advise if there is an eta on my order?

Re: Delivery date

PandJ2020 — Thu, 24 Sep 2026 16:08:27 GMT

@GigiVarney wrote:
Hi Team

Team? We're other customers here...

Re: Delivery date

Daniel0210 — Thu, 24 Sep 2026 16:10:38 GMT

@GigiVarney
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.

For anyone ordering an iPhone 18 model the delays will likely be longer as Apple usually struggle to meet demand after a new product launch.

Re: Delivery date

caesarome — Thu, 24 Sep 2026 16:14:28 GMT

@GigiVarney

Any updates will be shown here so what did your order, iphone 18 by any chance:

https://www.sky.com/ordertracking