topic Re: Lost iPhone in Spain cannot call sky in Sky Mobile

Lost iPhone in Spain cannot call sky

Carralex22 — Wed, 23 Sep 2026 11:27:36 GMT

Tried calling on a friends Australian number when in Europe cannot connect to Edinburgh number chat is not working and the bot is stupid.

need to speak to someone to lock my phone!!!!!

Re: Lost iPhone in Spain cannot call sky

Daniel0210 — Wed, 23 Sep 2026 11:30:50 GMT

@Carralex22
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

This link explains how to report a lost or stolen mobile to Sky including a number to call if abroad

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile

Re: Lost iPhone in Spain cannot call sky

caesarome — Wed, 23 Sep 2026 12:03:55 GMT

@Carralex22

Have you tried social media if you are unable to call ?

Re: Lost iPhone in Spain cannot call sky

Carralex22 — Wed, 23 Sep 2026 14:38:57 GMT

yes waste of time!!!! They have a social media Bot directing you to the lost iphone page to follow the same clown show, of which I cannot access sky chat. Cannot call from europe!!!!