https://helpforum.sky.com/t5/Sky-Mobile/Cannot-receive-2FA-SMS-code-to-activate-replacement-eSIM-on-new-iPhone/m-p/5377416#M307148 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4789859">@Hannah269</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Wed, 23 Sep 2026 08:41:08 GMT -Heather- 2026-09-23T08:41:08Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-receive-2FA-SMS-code-to-activate-replacement-eSIM-on-new-iPhone/m-p/5377086#M307038 <P><SPAN>Hi, I am trying to activate a replacement eSIM on my new iPhone 17, but the online system requires a 2FA text code sent to my mobile number. Because my line is not active yet, I cannot receive texts or make calls. Could a Sky Team expert please escalate this post to a private chat to help verify my account and push my eSIM?</SPAN></P> Tue, 22 Sep 2026 18:14:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-receive-2FA-SMS-code-to-activate-replacement-eSIM-on-new-iPhone/m-p/5377086#M307038 Hannah269 2026-09-22T18:14:06Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-receive-2FA-SMS-code-to-activate-replacement-eSIM-on-new-iPhone/m-p/5377416#M307148 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4789859">@Hannah269</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Wed, 23 Sep 2026 08:41:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-receive-2FA-SMS-code-to-activate-replacement-eSIM-on-new-iPhone/m-p/5377416#M307148 -Heather- 2026-09-23T08:41:08Z