Mobile

Paige92 — Tue, 22 Sep 2026 12:35:03 GMT

Hello: I currently have 2 phone contracts with yourself which I pay on time every month. I would like another for my daughter but it keeps declining. I have no idea why. Can you please elaborate why this is happening

thanks Paige

Re: Mobile

caesarome — Tue, 22 Sep 2026 12:38:22 GMT

@Paige92

This might have happened if you have failed the second more enhanced credit check that takes place. You can call Sky to find out if this is what has happened as they can answer this for you but as Sky is not allowed to view your financial records they can not tell you why you have failed the check. You might want to look into this yourself by signing up to a site that allows you to view your records, one credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.

Alreafybhaving contracts with Sky doesn't mean you will pass another credit check,

topic Mobile in Sky Mobile

Mobile

Re: Mobile