topic Re: Returned parcel in Sky Mobile

Returned parcel

TaylorWalker — Tue, 22 Sep 2026 10:05:09 GMT

Hi I'm just wondering how long after the warehouse has received the return, does it take to inspect the item as warehouse has received my old iPhone 15 pro.
as I'm waiting dang to defy my next bill.

I've been told it may take up to 2-3 weeks?? Surely not. Phones are tiny. Hardly nothing to inspect to be honest in my opinion

Re: Returned parcel

Daniel0210 — Tue, 22 Sep 2026 10:07:13 GMT

@TaylorWalker

You've been correctly advised. They have to be processed, checked for damage, checked that everything that shoukd have been removed has been and then it's value established/confirmed.

Re: Returned parcel

TaylorWalker — Tue, 22 Sep 2026 10:19:20 GMT

Oh ok, seems a long wait

Re: Returned parcel

Daniel0210 — Tue, 22 Sep 2026 10:35:54 GMT

@TaylorWalker

It will potentially be longer as customers swap their devices for the new iPhone 18's.