topic Where is my order? in Sky Mobile

Where is my order?

Joanna_D — Tue, 22 Sep 2026 08:45:03 GMT

I ordered a new phone (iPhone 17) on 12th September and when placing the order it said a 1 week delivery. I have still not received my order and it just says coming soon when I look into my order. Can you give me a date? I ordered this phone as it said 1 week delivery.

Re: Where is my order?

caesarome — Tue, 22 Sep 2026 08:48:13 GMT

@Joanna_D

We are customers here who help each other so as you are not talking to Sky then nobody via here can give you a date. Your account will update when progress is being made as I should imagine at the time Apple are quite busy shipping iphone 18 orders which might be why there is a delay with your order.

Re: Where is my order?

GD1 — Tue, 22 Sep 2026 08:48:54 GMT

@Joanna_D No one can give you a date as Sky will be awaiting stock from Apple. You will need to keep checking your order tracking for the most recent update.